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TV Support

For help with your TalkTalk TV box, channels and apps.

TV remote replacement

Wirral90
First Timer
Private Message TalkTalk

on ‎26-11-2024 10:33 AM

Message 4 of 4

Some keys on my TV remote are no longer working so I need a replacement

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Wirral90

on ‎26-11-2024 11:30 AM

Message 1 of 4

Hi

 

TalkTalk stopped providing these older youview boxes 4 years ago, and we no longer carry any stock of remotes.  We are unable to repair or replace these older boxes.

 

You may be able to locate a remote online etc.

 

TalkTalk now only offer the TV HUB, an android based streaming box.   If you ever consider upgrading to this, give our teams a call and they can discuss all options with you.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Wirral90
First Timer
Private Message TalkTalk

on ‎26-11-2024 11:13 AM

Message 2 of 4

DN360T

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎26-11-2024 10:36 AM

Message 3 of 4

Hi

 

What model of TV box do you have ?

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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