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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV Hub - changing channels delay?

GMcDon
First Timer
Private Message TalkTalk

on ‎17-03-2024 07:57 PM

Message 3 of 3

My  brand new TalkTalk TV Hub is taking about 6 seconds to change channels?

 

Why is this the case?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎18-03-2024 07:32 AM

Message 1 of 3

Hi @GMcDon 

 

Did the reset help ?

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎17-03-2024 08:22 PM

Message 2 of 3

Hi,

 

This does seem a long time so I'd suggest you try resetting your box to clear any bug if present.

 

Instructions can be found here.

 

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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