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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk box replacement remote

NICKT2
Visitor
Private Message TalkTalk
Message 7 of 7

Hi 

Can anyone help my find a replacement remote like the one in the image? Any help much appreciated.


thumbnail_IMG_4467.jpeg
Nicholas Taylor
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6 REPLIES 6

Message 1 of 7

Hi Nick

 

I've sent you a PM with some more info.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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NICKT2
Visitor
Private Message TalkTalk
Message 2 of 7

Hi Karl

I've updated my profile as requested. Thanks for looking into this for me. Nick T

Nicholas Taylor
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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 7

Hi @NICKT2 

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 4 of 7

@DamoD 

Hi,
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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DamoD
Sightseer
Private Message TalkTalk
Message 5 of 7

Ooh I'm here for the same reason. I have been with TV for over a week as the 4k remote has disappeared! So we aren't able to buy or order a replacement? Anything online looks similar but had Prime instead of Netflix button

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fr8ys
Community Star
Private Message TalkTalk
Message 6 of 7

I don't think TalkTalk have replacement remotes for the 4k box.

 

If you explain what the issue with it is, support staff may be able to help. 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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