Hi,
TalkTalk have not supplied recordable boxes for over 2 years now
I assume you have been sent the small netgem 4k box. Of so you can record with a usb stick installed (I'd recommend a 128 or 256 stick) but be aware you can't watch one channel and record another on the box as it's a one tuner only box. Nor does it have a loop through to the TV so you will need a dplitter and separate lead to the TV
The box is basically a streamer, with a tuner added.
If you have your old box you can continue to use that
If you don't want the box, return it then speak to the loyalty team to get your monthly TV charge removed.
You can source a more up to date recordable YouView box from places like CeX quite cheaply these days. There are also recordable Freeview play boxes available.
Hope this helps in helping you make a decision.
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