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TV Support

For help with your TalkTalk TV box, channels and apps.

Use tv hub remote to turn tv on and off

SteveC43
First Timer
Private Message TalkTalk

on ‎03-02-2024 06:13 PM

Message 3 of 3

Just got new hub after installation of fibre broadband with new remote.

Old hub remote was used to switch both hub and tv on and off.

how do I get the new hub remote to do the same ?

 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎05-02-2024 06:25 AM

Message 1 of 3

Hi

 

Your TV may not be compatible, but you can try the following.

 

Go To SETTINGS then REMOTES AND ACCESSORIES.

 

Choose the TalkTalk Remote from the options.

 

Select the Option TV CONTROL and follow the onscreen steps and see if this helps.

 

Karl.

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fr8ys
Community Star
Private Message TalkTalk

on ‎03-02-2024 07:34 PM

Message 2 of 3

Not all TV's are compatible with the new remote.

 

During setup the box analyses the tv and if possible maps functions. If it doesn't turn off your TV then its not possible to do so manually.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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