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TV Support

For help with your TalkTalk TV box, channels and apps.

Why can’t I get itv on my talktalk box

Hugo14
First Timer
Private Message TalkTalk

on ‎05-05-2024 09:33 PM

Message 3 of 3

Why can’t I get itvx on my tv box

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎07-05-2024 07:50 AM

Message 1 of 3

Hi 

 

ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes.  This was a decision solely by ITV and outside of our control. 

 

If you read our help article at ITV Hub closure - TalkTalk Help & Support 

 

This will explain how you can upgrade to the new TV HUB. 

 

Thanks 

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎05-05-2024 10:06 PM

Message 2 of 3

Because ITV made the decision not to update it 

 

Please see the pinned post at the top of the TV forum, here.

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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