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TV Support

For help with your TalkTalk TV box, channels and apps.

cant get channels 61,62,63

Tillyrita
First Timer
Private Message TalkTalk
Message 2 of 2

These channels are on the Guide but cant get them, channels 61,62,63, 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Have you tried a retune?

 

Do you get these if you plug the aerial directly into your TV , bypassing the box?

 

Have you previously been able to view these?

 

Some of the minor channels do sometimes drop out if weather is bad, and if you've previously been able to get them, they will probably come back

 

The guide is generic and whilst the channels may be shown, you may not have a strong enough signal from your local transmitter to display the picture.

 

What signal strength and quality do you get? If your box is a YouView box this can be accessed via the settings cog.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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