We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

sound but no picture on all channels

Gillian03
First Timer
Private Message TalkTalk

on ‎13-02-2024 02:28 PM

Message 2 of 2

sound but no picture on all channels

Labels:
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎13-02-2024 02:38 PM

Message 1 of 2

Hi

 

Unplug the HDMI cable from the box and tv and re insert it to make sure both ends are seated correctly.

 

If still not working, power off the box for a few minutes then back on and retest.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
Related Content
© TalkTalk 2024