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TV Support

For help with your TalkTalk TV box, channels and apps.

talktalk box

nickcarter48
Newbie
Private Message TalkTalk

9 hours ago

Message 3 of 3

Last two weeks  - some recordings 'failed to record' - recordings freeze and pixelate - picture occasionally freezes so have to reset box - using remote to box running very slow - have re-set box with no gain ... router fine and fast ... Do I presume the talktalk box is now faulty? ...

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2 REPLIES 2

nickcarter48
Newbie
Private Message TalkTalk
In response to Karl-TalkTalk

2 hours ago

Message 1 of 3

 

Shows HUAWEI DN372T ... would that be it? ... when giving up on the recording can switch to iplayer and no problems ...

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Karl-TalkTalk
Support Team
Staff
Private Message

9 hours ago

Message 2 of 3

Hi

 

What model box do you have ?

 

Thanks  

Karl. 

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