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£80 Voucher not reeived

mcw1000
First Timer
Message 4 of 4

When I joined Talk Talk in January 2021 and was promised an £80 Amazon voucher after 90 days. Despite 3 calls to customer services and promises following escalating the complaint, still no voucher. It really is not good enough and Talk Talks reputation is being damaged and will not renew contract as things stand at the moment. My order No is 

N79914335 

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3 REPLIES 3

Arne-TalkTalk
Support Team
Message 1 of 4

Hi @mcw1000

 

The Voucher will be dispatched in the next few days

 

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

 

Regards

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Arne-TalkTalk
Support Team
Message 2 of 4

Hi @mcw1000

 

I will contact the team responsible and get back to you when they reply

 

Regards 

 
 

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Gliwmaeden2
Community Star
Message 3 of 4

It will be Monday at the earliest before you hear back from staff, @mcw1000.

 

For them to identify your account, please add your Talktalk landline number to your community forum profile details.  You need to go via your avatar/name; settings; launch profile wizard. 

Gliwmaeden2, a fellow customer.
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