Account shows pending order

[Divsec]

Hi my account currently shows a current order pending due to go live 6/1/24 (coincidentally the date my contract ends) 

When I drill into "order" no details are shown. 

I have recently asked for a quotation which I suspect the system is seeing as a done deal which is incorrect. 

I'm quite happy for my contract to expire and to run on a rolling month basis.

Could you kindly remove this phantom order from my account. 

Many thanks

[Divsec]

Yes @Arne-TalkTalk thanks for checking

[Arne-TalkTalk]

The only open order is the removal of the unlimited calls boost,  did you request this when you spoke to CS?

[Gliwmaeden2]

Strange, @Divsec.

Normally a new deal would show up as applying the same day  .... even if in error.

Definitely worth further digging ahead of whatever they have in store for you!