Amazon voucher

[kapi2103]

Hi,

I have purchased talk talk in January and have not received 100 pound Amazon voucher yet.

I have seen many posts with similar question.

Please advise from your side by when that can be sent.

#amazon-voucher

[Arne-TalkTalk]

Hi kapi2103

We are still waiting for Giftcloud's response. 

[ferguson]

Give Arne a bit more time, he has said he will check and follow up.

[kapi2103]

Hi Team,

Can you please confirm by when this will be available?

[kapi2103]

Thanks for the answer and followup.

Will wait for the response.

[Arne-TalkTalk]

Thank you @kapi2103

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards
 

[Gliwmaeden2]

The account number is sufficient, @kapi2103.

Staff also use the landline number to identify accounts - the mobile number is only relevant for Talktalk technical support if there's a problem with your service and you cannot otherwise be reached.

On the forum, all support is online on this thread, unless the staff need to communicate by Private Message. 

[kapi2103]

Hi,

This is now updated correctly. I added mobile number previously.

Now, account number and mobile is added.

[Arne-TalkTalk]

Hi kapi2103

I need your landline number or account number, i cant locate an account with the mobile number you have added. 

Thank you.

[kapi2103]

Hi,

Thanks for coming back.

I have updated the telephone number in profile.

Regards,

Kapil

[Arne-TalkTalk]

Hi @kapi2103 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[ferguson]

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.