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Bill has a technical error message

carolinegosney
First Timer
Private Message TalkTalk
Message 3 of 3

I'm trying to pay my August bill and keep getting an error message - I don't want to be charged extra next month for a missed payment but can't find any way to reach someone who could help. Any ideas?!Technical error screenshotTechnical error screenshot

 

Thanks,

Caroline. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi carolinegosney

 

I can see the payment has been made. 

 

Sorry for any inconvenience caused by our website problem. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

What method were you trying to use, @carolinegosney?

 

For a quick check speak directly to Talktalk:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

If trying to set up a recurring card payment, it won't work for now:

 

https://community.talktalk.co.uk/waystopay

 

1000004188.jpg

 

Gliwmaeden2, a fellow customer.
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