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on 09-08-2024 12:02 PM
Hi
I am not paying any live charges as I did not request to leave my previous I think absolutely unfair. That you add this i have not signed deal with you regarding any extra payments to you i have paid all of that when I started with shell i am not paying again I know my rights please remove extra charge please thank you
on 09-08-2024 12:09 PM
Hi Osbourne
Sorry that you are unhappy.
Shell sold their customer base to TalkTalk and notified all customer of this , your service is now provided and billed by TalkTalk the bill is fully itemized and can be viewed online.
Regards