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Change of ownership

bunnychick
Team Player
Private Message TalkTalk
Message 3 of 3

I have recently changed the ownership of an account to my name but the login for my account keeps taking me to the old account - how can I update this to give me online access to my new account so I can have paperless billing etc again?

 

Kirsty Ward

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi bunnychick

 

The old details have been removed , and I can see that the account is now registered successfully. 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It may not register successfully unless you are using a different email address for billing?

 

Other than that, staff can take a look when they reach this during the week, @bunnychick.

 

They may simply remove the old details. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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