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Credit balance

KathCrossan
First Timer
Private Message TalkTalk

on ‎29-06-2024 01:59 PM

Message 3 of 3

I have just moved provider and received my last TalkTalk bill which is in a small amount of credit. How does this get returned to me? Is it automatic or do I have to request it?

 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎01-07-2024 10:00 AM

Message 1 of 3

Hi KathCrossan

 

You can request the credit via My Account which will still be accessible. 

 

Regards

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Divsec
Community Star
Private Message TalkTalk

on ‎29-06-2024 02:10 PM

Message 2 of 3

Hi @KathCrossan https://community.talktalk.co.uk/t5/Articles/Requesting-a-refund/ta-p/2205206

Should help

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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