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Direct debit

Trigster
First Timer
Private Message TalkTalk

on ‎16-12-2023 01:29 PM

Message 4 of 4

I have been trying to set up a DD for my broadband but the system won't accept my sort code, saying its invalid! It's 04-00-04.

System doesn't like the 00.

 

Why??? 

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎19-12-2023 01:44 PM

Message 1 of 4

Hi Trigster

 

Have you called us on  03451720088 

 

Customer service should be able to add your new details 

 

Sorry for any inconvenience caused.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎16-12-2023 04:17 PM

Message 2 of 4

This fault has been reported a few times recently, @Trigster.

 

Ensure that you have completed Personal Information in your profile area and SAVE CHANGES in there.

 

Staff will be back after the weekend. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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AllyM
Philosopher
Private Message TalkTalk

on ‎16-12-2023 03:04 PM

Message 3 of 4

@Trigster ,

Staff on this forum don't generally work at weekends and I'm not sure if they can set up DD instructions anyway.

It may be quickest and easiest for you to just contact customer services by phone or live chat to get it set up for you.

 

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