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Gift Voucher

lesmorrell
Chatterbox
Private Message TalkTalk
Message 9 of 9

I renewed my full fibre contract on 8th Aug and was promised a £50 gift voucher triggered by receiving an email from which I could make my claim. 

To date I have not received the promised email. Should I have done so by now and if so how can my gift (Tesco is my choice) voucher be arranged?

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8 REPLIES 8

Message 2 of 9

All resolved. Thanks for your help.

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Message 3 of 9

No response Arne

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Message 5 of 9

Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 6 of 9

 It can take a few days to be reached by staff, @lesmorrell.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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lesmorrell
Chatterbox
Private Message TalkTalk
Message 7 of 9

Had hoped for a quick response as trying to discuss with customer helpline is a nightmare!

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 8 of 9

Moving this to the billing section for you, @lesmorrell, as it's not a fault with your actual service. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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