Gift voucher

[apex1968]

Hello I was promised a gift card of £100 as part of a retainer deal with you ?

[Arne-TalkTalk]

Hi apex1968

I have escalated this for you.

Regards

[Gliwmaeden2]

I did so earlier for you, @apex1968!

Early afternoon. 

It is in the queue for attention again, so don't keep posting or it will slip back in the workflow. 

[apex1968]

Hello . It's been 30 days since my renewal and also one payment cycle. I haven't received anything in regards to the voucher I was offered (£100) Can you elevate this so it can be sorted for me ? Thanks 

[apex1968]

Hello . It's been 30 days since my renewal and also one payment cycle. I haven't received anything in regards to the voucher I was offered (£100) Can you elevate this so it can be sorted for me ? Thanks 

[Arne-TalkTalk]

HI apex1968

You will need to wait minimum 30 days after the renewal which was 22 Oct .

Regards

[Divsec]

Hi @apex1968 when? They take at least a month to come through (after at least 1 payment cycle)