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How can I contact T/T to my my outstanding bill?

martcaster
Participant
Private Message

on ‎04-04-2023 03:11 PM

Message 5 of 5

Every month I receive my 'Mobile' bill (£3 p.m.) Every month I try unsuccesfully to pay by card but am frustrated by the message "there is a technical error. Please try again." 3 months ago I finally spoke to someone with an almost incomprehensible Asian accent and a less than rudimentary grasp of English who assured me that a D/D would be set up, having given her my bank details. No such D/D was set up and I find myself yet again owing 3 month's charges (£9) 

Does anyone PLEASE have a valid telephone number I can contact to end this nonsense. I have trawled the T/T sit for ANY phone number, and they seem to have taken the view that a telecommunications giant no longer needs telephones!! 

HOW DO I CONTACT YOU????????

 

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4 REPLIES 4

Arne-TalkTalk
Support Team
Staff
Private Message
In response to martcaster

on ‎11-04-2023 12:06 PM

Message 1 of 5

Hi martcaster

 

Did you get through on that number?

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎05-04-2023 05:35 PM

Message 2 of 5

My memory.... .....! People occasionally ask a similar question, so that number sometimes pops up. Hope it has helped resolve this issue for you, @martcaster.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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martcaster
Participant
Private Message
In response to Gliwmaeden2

on ‎05-04-2023 05:33 PM

Message 3 of 5

Thank you so much for that. But how on earth did you find it?

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎05-04-2023 05:18 PM

Message 4 of 5

Try 03451 720044, @martcaster.

 

9am-7pm Monday to Friday,  till 6pm Saturday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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