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I already paid full amount of billing. But still cant use internet

Pat1981
First Timer
Private Message TalkTalk

on ‎09-09-2024 11:24 PM

Message 3 of 3

I already made all my overdue payment,  but I still can't connect to WiFi at

l all

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎10-09-2024 03:10 PM

Message 1 of 3

Hi Pat1981

 

The connection looks to be up now.

 

Can you confirm

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-09-2024 12:33 AM

Message 2 of 3

Leave the router switched off for a minimum 30 minutes, @Pat1981

 

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https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934

 

I'll move this to the billing section for staff to check what's going on.

Gliwmaeden2, a fellow customer.
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