I already paid full amount of billing. But still cant use internet

[Pat1981]

I already made all my overdue payment,  but I still can't connect to WiFi at

l all

[Arne-TalkTalk]

Hi Pat1981

The connection looks to be up now.

Can you confirm

[Gliwmaeden2]

Leave the router switched off for a minimum 30 minutes, @Pat1981

 

https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934

I'll move this to the billing section for staff to check what's going on.