I need Paper copies of my recent bills

[JasonTT]

Hi, I need paper copies of my recent bills sending to me for ID purposes. I've been paperless for years and wish to remain that way so I dont have any paper bills on hand that are dated within the last 3 months. 

I'm aware that I can download PDF's of the bills but I need original copies supplied by the biller. 

My three most recent bills would be great.

Thanks, Jason

[Arne-TalkTalk]

no problem.

[JasonTT]

Thank you so much Arne. 

Regards, Jason

[Arne-TalkTalk]

I can confirm that they have been re-ordered should be with you soon.

[JasonTT]

I've also answered the security questions you sent me just in case they need to be done again to check.

Thanks.

[JasonTT]

Hi Arne, I've just used the Live Service Chat to get this query answered. The paper bills have been ordered. 

However, I've not had a confirmation e-mail or txt? Is that normal? Is it possible to double check that its been done please? 

[Arne-TalkTalk]

Hi @JasonTT

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

[JasonTT]

Can I get a staff response to this please?

[JasonTT]

Thanks for the response @Gliwmaeden2 

I've no issue paying the charge. I hope they get back to me tomorrow. 

[Gliwmaeden2]

There will be a charge, @JasonTT.

Staff will confirm how much. They respond Monday to Friday during the day. If this is not picked up tomorrow it will therefore be after the weekend before you hear back.