Missing Amazon voucher
on 08-06-2024 02:59 PM
Message 8 of 8
I took out my broadband September 2023 with the promise of an Amazon voucher.
I have chased this almost 30 times now, with gift cloud and Talk talk. Talk talk tell me to talk to gift cloud and gift cloud say talk talk aren’t replying to them!
I want this resolved asap! I shouldn't be having to chase a product sold to me!
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7 REPLIES 7
on 18-06-2024 11:59 PM
Message 1 of 8
Don't give up! If you've tried 30 times, I don't think you will. I was promised a voucher last August, when I decided to stay with Talktalk. Never arrived, although I kept chasing. Since I posted on here about it, someone from TalkTalk has kindly escalated for me and sorted 😊. I thank them and hope you get some progress very soon👍
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on 14-06-2024 11:46 AM
Message 2 of 8
Thank you, I will re-escalate this for you
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on 14-06-2024 09:24 AM
Message 3 of 8
This is the email in October
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on 14-06-2024 09:21 AM
Message 4 of 8
Hello
Yes I have checked all
Junk and spam folders. Gift cloud also have no record of this
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on 14-06-2024 09:15 AM
Message 5 of 8
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on 08-06-2024 03:02 PM
Message 6 of 8
Many thanks
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on 08-06-2024 03:00 PM
Message 7 of 8
Moving this to billing for you, @Mccarthyl90.
Forum staff reply during the day, Monday to Friday.
Gliwmaeden2, a fellow customer.
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