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NEW CUSTOMER OR RENEWAL

vinismatr
First Timer
Private Message

on ‎13-07-2023 10:25 AM

Message 4 of 4

My contract comes to an end next month. The renewal deals are pathetic (or non existent). Should I call retentions to get a deal or ask my wife to sign up as a new customer and suffer any interruption of service?

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎13-07-2023 03:03 PM

Message 1 of 4

@vinismatr Sorry that you are not happy.

 

Best option would be to call the loyalty team on 03451720088 The will be able to see what options are available

 

Sorry for any inconvenience caused. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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KeithFrench
Community Star
Private Message TalkTalk

on ‎13-07-2023 10:29 AM

Message 2 of 4

The Loyalty dept is the best place for deals, they are normally better than those in MyAccount.

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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fr8ys
Community Star
Private Message TalkTalk

on ‎13-07-2023 10:29 AM

Message 3 of 4

Call the loyalty team. They hold the best deals and you can always quote the new deal amount if they offer you something worse.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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