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NOT RECEIVED 100 POUND AMAZON GIFT CARD

tarngmyna
First Timer
Private Message

on ‎08-11-2023 03:41 PM

Message 3 of 3

Hi I have Contacted talk talk customer service and they told me contact giftcloud which I did but still not give me voucher they keep telling they waiting reply from talk talk been a month already and not received my gift card. 

omegle xender
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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎09-11-2023 08:58 AM

Message 1 of 3

Hi tarngmyna

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎08-11-2023 04:16 PM

Message 2 of 3

Forum staff can only help if you complete your community forum profile details, @tarngmyna.

 

This is to check that you have a valid account. 

 

Go via your avatar/name; settings. Personal Information. SAVE CHANGES. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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