Next Direct Debit incorrect

[Purple_Cat]

Hello,

M y next Direct Debit according to my bank will be for £107.92 - this is incorrect it should be for £38 or so, please can you inform me that the correct amount will be billed before the Direct Debit takes place. I cannot get into My Account, I get "Internal Edge Error" when I try to log in

[Arne-TalkTalk]

Hi Purple_Cat

Your latest bill was for £32.92.  

Can you try a different browser for My Account.

[ferguson]

OK, as I said the support team can check on what has happened here. 

[Purple_Cat]

Yes, and the visit was paid for last month hence my query.

[ferguson]

Have you had an engineer visit in the last couple of months? Subject to that, this has been flagged to the support team for you and they will respond as soon as they can.