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Get tailored support with your TalkTalk account and bills.

No cashback back or gift card received

CheukFung
First Timer
Private Message TalkTalk

on ‎29-11-2024 10:52 AM

Message 5 of 5

Hi,

 

I joined the broadband over 3 months ago via Topcashback but haven't received any cash back or gift card up till this moment.

 

Is anyone has the same problem like me?

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4 REPLIES 4

Arne-TalkTalk
Support Team
Staff
Private Message
In response to CheukFung

on ‎12-12-2024 09:43 AM

Message 1 of 5

I can chase up the voucher , you will need to give your order reference to Top Cashback I will PM it to you.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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CheukFung
First Timer
Private Message TalkTalk

on ‎06-12-2024 12:52 PM

Message 2 of 5

Cashback is £82 & Voucher is £50

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎06-12-2024 12:14 PM

Message 3 of 5

Hi CheukFung

 

How much was the cashback and voucher for? 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Divsec
Community Star
Private Message TalkTalk

on ‎30-11-2024 06:48 AM

Message 4 of 5

Hi @CheukFung what do topcash back have to say? Were they offering the cashback?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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