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No giftcloud voucher

freejacku
First Timer
Private Message TalkTalk

on ‎22-12-2023 03:38 PM

Message 4 of 4

Hi. I've purchased a 500mbps Fibre broadband package in july and no update from giftcloud about the 80£ amazon voucher. I've almost forgot about it. If i click on the initial email from them (7 august) it says "your purchase is pending). I went live on 24 of july. To contact giftcloud i need my order id (starting with a "N") which i can't find in any of my emails including spam folder. Purchased thru comparethemarket. Any ideas on how to chase this voucher? Thanks in advance for your assistance! 

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3 REPLIES 3

freejacku
First Timer
Private Message TalkTalk

on ‎27-12-2023 07:07 PM

Message 1 of 4

Hi. Thank you very much for your assistance. I have contacted giftcloud now and waiting for their reply. 

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎27-12-2023 03:27 PM

Message 2 of 4

Hi freejacku

 

I have sent a PM with your order number.

 

Regards.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎22-12-2023 04:37 PM

Message 3 of 4

Staff will reply after Boxing Day, @freejacku.

 

See also Talktalk's customer support opening hours over the festive period:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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