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Not received £100 gift voucher on joining

jonnyd42
First Timer
Private Message TalkTalk

on ‎01-07-2024 09:32 AM

Message 5 of 5

Hi, I have still not received my £100 gift voucher which I was told I would receiving within 90 days of sign up. I have since referred a friend and already received that £50 voucher via Giftcloud. Can someone look into this please and email, or call the number on my account. Thanks, Jonny 

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4 REPLIES 4

Arne-TalkTalk
Support Team
Staff
Private Message
In response to jonnyd42

on ‎19-07-2024 02:10 PM

Message 1 of 5

Hi jonnyd42

 

Have you checked your spam folders the link looks to have been sent recently.

 

Thank you. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to jonnyd42

on ‎05-07-2024 08:47 PM

Message 2 of 5

There hasn't been staff cover on this board the past few days. I am afraid you won't hear back now till after the weekend, @jonnyd42.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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jonnyd42
First Timer
Private Message TalkTalk

on ‎05-07-2024 06:14 PM

Message 3 of 5

Any update? 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎01-07-2024 09:44 AM

Message 4 of 5

The number on your account is for identification purposes only  - staff support is online only on the forum, @jonnyd42.

 

Your post is in the queue for attention. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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