Price

[m-cichosz]

Hello, I have broadband from you and last time the price change few time, could you let me know why, before Ipay 25 now is 33 this is near 40% more 

[Arne-TalkTalk]

Hi @m-cichosz 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[Gliwmaeden2]

When you come out of contract, @m-cichosz the price goes up to the headline amount. 

Check previous bills to see what previous discounts you had.

These stop when you come to the end of the contract  - some stop earlier, if you had a free or discounted boost it can be just for a few months or 18 months instead of 2 years of the full contract.

So check back on the details of several months.

There is also the increase in April (CPI + 2.7%) which would have been applied.

Even if your contract doesn't end just yet, if it ceases within this coming month, the out of contract price will affect the current bill.