cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Scam email saying there is pending refund

GBy123
Whizz Kid
Private Message TalkTalk
Message 2 of 2

I do not know if this is the right place to post this, but gave up trying to do so anywhere else.   I have no idea what 'label' to put in either.    Today I received an email supposedly  from TalkTalkMail service - taklktalkmail@113.com telling me there's been a pending refund on my TalkTalk account and Asking to Log in to My Account...   Obviously I did not go via the link and will be sending email to phishing.   What bothers me is that I received this soon after posting about my bill (call boosts query).   I have received a few scam emails recently, all since posting on community about gmail emails being blocked.  I have asked if there has been a problem with security, but I would like to know what the situation is and if anything will be done to protect your customers from this sort of thing.  

0 Likes
1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi GBy123

 

Its definitely a scam email, we can block them once its reported instructions can be found on our help page https://community.talktalk.co.uk/t5/Articles/Help-with-Phishing-emails/ta-p/2205384

 

Regards 

0 Likes