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Setting up account

Sandalwood
First Timer
Private Message TalkTalk
Message 2 of 2

I had an old talktalk account at a previous address.

I've now been transferred from Shell and am trying to set up an account.

The system keeps going back to my old details (10 years old) and won't let me add the new account number. When I try to use a different email address to set up an account with the new account number I get a message this is already registered.

Help!!

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @Sandalwood

 

Can you add your new account number to your community profile.

 

Thank you

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