Sign Up Voucher not received

[muscateer]

Hello. Apologies for placing this question here but not sure where else to go.

I took the Black Friday offer to switch to talktalk which offered a £90 Amazon voucher. I have yet to received this. I was told it would arrive after 90 days but nothing has come. I used comparethemarket.com where the voucher offer was made. Please can you advise.

Alan

[Arne-TalkTalk]

Hi muscateer

Did you manage to activate the card?,

The website is not ours its managed by Giftcloud, you could email hello@giftcloud.com if you are still having issues. 

Regards

[muscateer]

Hi there OCE_Arne

I just tried to activate the gift card but the webpage it took me to was broken. See attached images. I took a few days before I tried to activate, but it does say on the email that I have 90 days to activate.

I would appreciate a speedy resolution to this problem.

Alan

  

[Arne-TalkTalk]

Hi @muscateer

The Voucher will be dispatched in the next few days

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

Regards

[Arne-TalkTalk]

Hi @muscateer

I will escalate this to the team responsible and let you know when they come back. 

Regards

[Huerta02]

I also didn't get it still. if you get then please let us know

[muscateer]

OK updated. thanks

Alan

[Gliwmaeden2]

Make sure you add your Talktalk landline number to your community forum profile details for TT staff to identify your account, @muscateer.

Go via your avatar/name; settings; Profile Wizard. 

Please look out for a reply from TT staff in the next few days.