Hi Arne,
Yesterday I started to get some strange emails from TalkTalk.
The first "Keith We've made the changes that you asked for" - I hadn't asked for anything, but in the body it mentioned the April price rises, but my contract is a fixed price one, when I last took it out on 18/04/2023.
The second "Keith, your full fibre is live", - I was upgraded to Full Fibre on 30/10/2023.
My contract end date is 18/04/2025
My gut reaction is just to ignore them, but please can you confirm if anything has triggered these emails?
The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
