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Subcription payment

Femoyo
First Timer
Private Message TalkTalk

on ‎14-03-2025 05:24 PM

Message 3 of 3

Hi, I want to inform you that I have made my subscription payment that on the 10th March from another account, Halifax, ending in 4534.

Please kindly chase this up, so I can stop receiving messages from Talktalk.

 

Thanks,

Femi Oyebode

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-03-2025 01:16 PM

Message 1 of 3

HI Femoyo

 

The payment was successful.  

 

I would advise checking your direct debit with your bank to ensure there are no admin fees applied. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎14-03-2025 06:21 PM

Message 2 of 3

You can check in my account if the payment has been received.

 

Staff are not back now until Monday and work normal office hours.

 

You might get a quicker response by phoning or using chat.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

Or If you wish to chat online, there is a link on this page together with details of opening hours

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

 

As this is a billing issue, I shall move this to the billing forum.

 

If you get this sorted before Monday, could you please let us know.

 

Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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