Talk talk owe me 300 compensation

[Kellymyra92]

I was meant to be getting fibre installation on the 20th December had to wait into 14 Feb 2025 been told they'll give me 300 pounds in compensation, still heard nothing been well over a month. Still waiting. 

[Arne-TalkTalk]

The should call you anytime in the next 48 hours

[Kellymyra92]

When will the manager speak to me then as I've been waiting nearly 45 days for my money, I've been asking alot to makesure I'm getting it noone telling me exactly when. 

[Arne-TalkTalk]

Hi Velvetvonblvck

As there is an open complaint on your account, unfortunately i cant interfere.

A compliant manager will contact you to discuss this further.

Regards

[Kellymyra92]

I think it's open reach but told id received it within 30 days 

[Gliwmaeden2]

Was it an Openreach or Cityfibre installation, @Kellymyra92 [it just depends, as it affects how staff chase this up]?