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on 05-01-2024 09:08 PM
I need my sales order number to claim the Top Cash Back offer and also i have not received my £75 gift card for signing up. I read its 45 days from.aevice going live for the gift card. No idea why it's so hard to get my sales order number ?
Customer Service via chat will not give me any information only that a manager will call me. This has been ongoing since 16th October. I have contacted them at least 10 times to try and resolve.
on 08-01-2024 01:47 PM
Hi @SINGER00
I have sent you a PM on the community.
Thank you
on 05-01-2024 09:15 PM
Staff will reply after the weekend, @SINGER00.
I'll move this to the billing section for you. Please ensure that you have completed your community Profile details for them to identify your account.