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Top Cash Back Order Number

SINGER00
First Timer
Private Message TalkTalk
Message 3 of 3

I need my sales order number to claim the Top Cash Back offer and also i have not received my £75 gift card for signing up.   I read its 45 days from.aevice going live for the gift card.  No idea why it's so hard to get my sales order number ? 

 

Customer Service via chat will not give me any information only that a manager will call me.  This has been ongoing since 16th October. I have contacted them at least 10 times to try and resolve.   

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @SINGER00

 

I have sent you a PM on the community. 

 

Thank you 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Staff will reply after the weekend, @SINGER00.

 

I'll move this to the billing section for you. Please ensure that you have completed your community Profile details for them to identify your account.

Gliwmaeden2, a fellow customer.
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