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Message 7 of 7

Hi, I signed up to TalkTalk via TCB 2 months ago using the Cyber Monday compare broadband offer for £92 cashback and a £150 gift voucher.

My purchase hasn't tracked for the gift voucher or TCB (I did take a screenshot) and I need the order number to send to Top Cashback. Can you provide it please as I don't have an order number in any of the TalkTalk emails. Also when will the £150 gift voucher be sent?

Thanks

6 REPLIES 6

Staff

Message 1 of 7

I have pm'd you the reference and I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards

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Message 2 of 7

Staff will be back after the weekend, @krisos81.

I'll make sure that this is drawn to their attention.

It can sometimes take several weeks to get these cashback issues resolved.

Gliwmaeden2, a fellow customer.

Message 3 of 7

Hi I answered the questions again but have again not had a reply.

Staff

Message 4 of 7

I have PM'd you

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Message 5 of 7

Hi, could you PM me again please? I answered the questions last time but didn't get a reply.

Staff

Message 6 of 7

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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