cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

TopCashBack Needing Order Numher

ATLMic82
Newbie
Private Message TalkTalk
Message 2 of 2

I placed an order for Full Fibre 900 via TopCashBack as they had a £100 cashback offer, there is still nothing tracking on my TCB account even after the fibre install went live. I have tried to log a missing cashback claim but it needs an "order number beginning with "N7", "N8" or "S0", followed by 7 digits"
All I got through from Talk Talk is my account number which TCB wont accept as it doesn't match the above.
Any ideas how i can get an order number with the format above, I've tried the live chat but it didn't help.


Thanks very much!

0 Likes
1 REPLY 1

Divsec
Community Star
Private Message TalkTalk
Message 1 of 2

Hi @ATLMic82 your post has been escalated and you should hear soon.

I don't work here and all my opinions are my own.
0 Likes