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on 21-06-2024 09:57 PM
I keep trying to change talktalk to my new address but the webpage gets stuck on (below) after clicking confirm. Allowed cookies, tried on multiple browers, and disable adblock.
https://myaccount.talktalk.co.uk/homemover/index/index#addresslist
Is there a bug? can it be fixed?
Best wishes,
Mike
on 24-06-2024 10:35 AM
Hi @minshiyuan
I would suggest calling us (03451720088) and speaking to the homemove team, the current service you have may not be available at the new property.
Regards
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on 22-06-2024 12:17 AM
I'll move this to the billing section for you, @minshiyuan.
Did you use the Home Move team to help you move?
Staff will check that the new address shows in My Account.
They are not back before Monday, however.
