Trying to pay a deceased person's account

[jules62000]

I'm trying to pay my late father's account. Talk talk have already charged late payment fees as they sent the executor forms to the wrong address,  but don't recognize his number when I try to access the automated payment service. Is there a number I can call?

[Arne-TalkTalk]

Let us know how it goes. 

[jules62000]

Thanks, that's really helpful. I'll sort it tomorrow.

[Gliwmaeden2]

Contact the bereavement team, @jules62000.

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

I hope they can help you get this sorted soon at this difficult time.