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Trying to pay a deceased person's account

jules62000
First Timer
Private Message

on ‎22-11-2023 11:19 PM

Message 4 of 4

I'm trying to pay my late father's account. Talk talk have already charged late payment fees as they sent the executor forms to the wrong address,  but don't recognize his number when I try to access the automated payment service. Is there a number I can call?

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3 REPLIES 3

jules62000
First Timer
Private Message
In response to Gliwmaeden2

on ‎22-11-2023 11:45 PM

Message 2 of 4

Thanks, that's really helpful. I'll sort it tomorrow.

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎22-11-2023 11:35 PM

Message 3 of 4

Contact the bereavement team, @jules62000.

 

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

 

I hope they can help you get this sorted soon at this difficult time. 

Gliwmaeden2, a fellow customer.

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