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Universal credit applications 6 months free broadband

AClarke42
First Timer
Private Message TalkTalk
Message 4 of 4

Hello, 

I am entitled to free 6 months broadband as discussed via email, I have submitted evidence from my work coach. 

 

Please void the latest bill 

 

Thank you 

Alison

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi AClarke42

 

Call us on 03451720088 They will be able to help

 

Sorry for any inconvenience caused 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

Further details here, @AClarke42, which also mention the need for a Referral Code:

 

 

20240201_212923.jpg

Gliwmaeden2, a fellow customer.
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

It looks like you need a referral code, @AClarke42.

 

https://www.talktalkgroup.com/what-we-stand-for/affordability

 

Also: this says "no line" which suggests that there are no phone calls available.... odd.

 

20240201_180247.jpg

Staff will clarify the situation, but it may not be possible to get this applied retrospectively. 

Gliwmaeden2, a fellow customer.
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