What is the monthly allowance. I have no Idea

[Katslondon]

What does monthly allowance mean

why can’t I see an itemised list showing the numbers I supposedly call

why am I charged for mobile calls. I do not have a mobile account with TalkTalk

I honestly can’t wait for my contract to finish has to be the most unprofessional company 

[Arne-TalkTalk]

Hi Katslondon

Your usage limit is set  at £19,  

If you open your bill and scroll down you will see phone usage to view the numbers you have called 

You dont have a calls boost so calls you make are chargeable. 

Regards

[Gliwmaeden2]

But are you making calls to mobiles from your landline, @Katslondon?

Staff will be able to check the details of your package. They'll respond during the day [Monday to Friday].

[ferguson]

https://community.talktalk.co.uk/t5/Articles/Your-monthly-allowance/ta-p/2204660