Your Account

Katslondon · ‎28-01-2025

What does monthly allowance mean

why can’t I see an itemised list showing the numbers I supposedly call

why am I charged for mobile calls. I do not have a mobile account with TalkTalk

I honestly can’t wait for my contract to finish has to be the most unprofessional company

Arne-TalkTalk · ‎29-01-2025

Hi Katslondon

Your usage limit is set at £19,

If you open your bill and scroll down you will see phone usage to view the numbers you have called

You dont have a calls boost so calls you make are chargeable.

Regards

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Gliwmaeden2 · ‎28-01-2025

But are you making calls to mobiles from your landline, @Katslondon?

Staff will be able to check the details of your package. They'll respond during the day [Monday to Friday].

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

ferguson · ‎28-01-2025

https://community.talktalk.co.uk/t5/Articles/Your-monthly-allowance/ta-p/2204660

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Your Account

What is the monthly allowance. I have no Idea