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change of ownership

jonnyboy10
First Timer
Private Message TalkTalk
Message 3 of 3

ive recently changed ownership to my name,which has a different account number,i want to keep my email address,but every time i try to log in,it takes me to the old account,any help i would be gratefull,many thanks. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi jonnyboy10

 

Can you you try to register your account again, I found your @htomail address email address linked to a very old account, so I've removed it.

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

You probably need to use another email address as the one you currently use is linked as a form of ID to the other account, @jonnyboy10.

Gliwmaeden2, a fellow customer.
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