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on 16-08-2023 11:45 AM
Hi
Was just wondering if you took off the tv and telephone would this break ur contract? are they classified as add ons so won't affect breaking contracts are u allowed to try take them off without breaking contracts, u wouldn't need a new one. Im assuming its only broadband thats the main part of package and the other things tv and telephone are add ons is that correct
on 17-08-2023 11:50 AM
Hi scottandanne
Just to confirm removing TV or any boosts will not change your contract.
Regards
16-08-2023 05:16 PM - edited 16-08-2023 05:17 PM
It's fine to remove the Anytime Calls boost, @scottandanne.
Just remember that, other than Talktalk Customer Service numbers and the usual free 0800 etc numbers / emergency nos and other Talktalk customers (if you know your friends/ family use TT, and only up to 3 hours), normal landline calls would be charged at 24p per minute. So you need to be sure that you are going to keep phone calls from the landline to a minimum for the bills not to build up.
16-08-2023 04:46 PM - edited 16-08-2023 05:09 PM
thanks for ur prompt replies arne and ferguson. So if i remove the tv part it doesnt affect the contract to much, regarding the phone line, i dont mind having the phone line, but theirs a bit in the add ons which currently discounted at £8 going up to £16 in January which gives u the option to tick off the box its called unlimited call boosts, so if i took that off it won't affect the contract much again as im still paying for the line rental and broadband
on 16-08-2023 02:12 PM
Hi scottandanne
Basic packages are Line rental/broadband and phone, and cant be separated, TV can be removed by customer services.
Only If you are in a Full fibre area you can take the Broadband service without a phone line.
on 16-08-2023 11:57 AM
The TV service can be cancelled at any time. The phone service is bundled into your package at no extra charge, there are no costs involved unless you actually make any calls.