We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

5GHz Channel keeps changing after manual setting

malcolmv24
Chat Champion
Private Message

on ‎08-02-2022 11:08 AM

Message 2 of 2

Using WiFi Analyzer on a tablet I can see that our 5364 router's 5GHz channel is set to 40 which is exactly the same as our neighbours. So I changed ours to 100 and all was OK. However the next day it had gone back to 40, so it was reset to 100 and then it went to 36. I believe there is a TalkTalk "optimisation tool" that is resetting this even though I am manually setting to 100.

 

So can this auto reset be taken off and what problems / disadvantages are there in using channel 100 which as far as I can see has no other users interfering with it. 

 

Thank you

 

Labels:
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-02-2022 11:18 AM

Message 1 of 2

Hi

 

I've turned optimisation off for your router.  When choosing a 5Ghz channel, please be aware of DFS channel selection as some channels will still change.

 

 

Dynamic Frequency Selection allows 5GHz hardware to operate within the same frequency space used by radar such as military and weather. If radar is detected then a different channel will be used. If the airwaves look clear on that channel then it will remain on the channel.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

© TalkTalk 2024