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For queries about your TalkTalk broadband service.

Amazon Voucher code not received

Feeble80
First Timer
Private Message
Message 6 of 6

Hi,

 

I have not received my Amazon voucher and I have surpassed the 90 day cooling period. Please can you advise / arrange for the code to be sent to me.

 

Thanks

 

Faith

F Keeble
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5 REPLIES 5

Message 1 of 6

Hi @Feeble80

 

The voucher will be issued in the next few days. 

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

 

Regards

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Message 2 of 6

Thank you. 

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards
 

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Feeble80
First Timer
Private Message
Message 3 of 6

Hi,

 

It was supposed to be an £80 voucher.

 

thank you.

F Keeble
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Arne-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi Feeble80

 

How much was the voucher for?

 

Once I know I can escalate it for you. 

 

Thank you.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

It will now be after the weekend, @Feeble80 before staff pick this up.

 

Please add your Talktalk landline number to your community forum profile details for them to identify your account. 

 

Go via your avatar/name; settings; launch profile wizard.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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